Shannon Foynes is hiring for the position of Business Development Executive and Port Services Operative. Shannon Foynes Port Company is fully committed to a policy of equality of opportunity and treatment in its employment practices, and is committed to employing best practice in recruiting staff. 

Business Development Executive

Shannon Foynes Port Company (SFPC) is Ireland’s second largest port operation currently handling in excess of 11 million tonnes per annum. The estuary is Ireland’s main deep-water facility with a channel depth of in excess of 32 meters and a handling capacity for large vessels up to 200,000 deadweight tonnes (dwt). Supporting large-scale capital-intensive industry, it is the largest dry bulk port in Ireland. SFPC annually facilitates trade valued at €8.5bn supporting circa 3,700 jobs.

The Company’s customer base extends across many sectors including the industrial, energy, agricultural, recyclable and renewable sectors to name some. Consequently, it facilitates a diverse trade mix in the dry bulk, liquid bulk and break-bulk categories. Importantly the Company not only facilitates the movement of trade within its port estate and estuary but is developing as a large-scale distribution and industrial hub. 

The company plans to develop and expand its existing customer base by providing new and/or improved customer offerings and services. To this end, it is necessary to build stronger relationships with the customer base and work with them to develop mutually beneficial solutions/services and offerings.

Reporting directly to the Head of Business Development, the Business Development Executive is a new role tasked with developing and managing the existing and future customer base for all ports under the remit of the company. The role requires an individual with the desire and ability to network nationally and internationally, and in doing so identify potential opportunities for the Shannon Estuary which they will develop in conjunction with the Business Manager and team. This is a role which requires well-developed business development and customer relationship management skills. Sector-specific experience is not essential.

Key areas of responsibility are:

Customer Relationship Management

• Maintain the CRM System for the company. 
• Populate, develop, manage and adapt the system so that it becomes the focal point for all customer engagement and business development.
• Maintain historical and current key customer data including and not limited to existing contractual agreements and pricing.
• Develop communication norms and a process to ensure optimal engagement by client.
• Provide a closed loop feedback process to manage the customer communications and engagement.

Relationship Management

• In conjunction with the Head of Business Development, develop a process that will engage, secure and strengthen direct relationships with existing and new customers by line of business.
• Meet, define and understand each customers requirement. Ensure that their needs are being met and where appropriate document, resolve and/or escalate issues that are having a negative impact.
• Ensure that each customer has a full understanding of the company’s abilities and capabilities and identify any and all potential opportunities where the company can help develop existing or new business.
• Develop and implement an improved process to understand and manage existing customer requirements.
• Develop an improved customer quotation management process to ensure that all key departments are aware and in lock step with each proposal. 

Marketing 

• The role will require supporting and increasing the recognition of the brand in the local community/region and business environment within the country.
• Maintain online and social media and ensure the content is relevant and effective.
• With the Head of Business Development to develop, evaluate and manage existing and new marketing programs to support brand development including any and all paid subscriptions. 
• Attend conferences and events and represent the company as required at national and international level.
• Develop reporting metrics and KPI’s that represent the brand development program. 

Working very closely with the Head of Business Development this role will require: 

Personal Attributes

• A person who is goal driven and eager to develop and succeed.
• Proven networking, communication and presentation skills.
• Can demonstrate empathy while retaining a position.
• Experienced in negotiations.
• Ability to interact effectively at all levels with an organisation and foster relationships.
• Comfortable with significant amounts of national travel and some international travel.

Qualifications/Experience

• Proven track record of success in business development.
• Ideally, but not essentially, past experience in trade, logistics or the shipping industry.
• Proficient in Microsoft Office.
• Ideally Degree level qualification in Marketing/Business.

Applications including a full CV and cover letter should be sent by email to our Human Resource Consultant, Maria Gilsenan at maria.gilsenan [at] melior.ie. 

Canvassing will disqualify. Requests for information on the progress of an application must be made only by the applicant directly to Maria Gilsenan.

For further information on Shannon Foynes Port Company see our website www.sfpc.ie

Shannon Foynes Port Company is an Equal Opportunities Employer

Port Services Operative

Annual Hours (Permanent) Ted Russell Docks

Shannon Foynes Port Company is a commercial state-owned Company and is the estuarial port authority with responsibility for the entire Shannon Estuary. In addition to its terminal operations, warehousing and distribution networks, the Company governs the safe passage of all maritime traffic and port activity in the estuary, regularly accommodating vessels up to 5000 tonnes. The focus of this position is the delivery of port services, including facilitating the berthing and sailing of vessels at Limerick Docks. This is an exciting opportunity to be involved in a busy port. 

The position is full-time with an annualised hours work pattern to meet the demands of the business. The weekly roster will include daytime, evening, night and weekend work, as well as out-of-hours on-call. This roster can be changed to meet the demands of the business.

Key Responsibilities will include 

• Running ships lines
• General cleaning duties, including port machinery, buildings, and the overall port estate
• General maintenance duties as required including providing assistance to the engineering staff and third-party contractors as required
• Operation of port equipment – vehicles, plant and marine craft as required throughout the company’s facilities
• Delivery of all port services functions i.e., preparation of jetties and associated equipment, running of lines, attending vessels, waste collection, providing water, cargo handling, security, Tidal Lock gate duties, weighbridge, VTS etc.
• Maintaining port plant, equipment and assets, operational and EHS (Environment, Health & Safety) records and reports as required, including using the company’s computerised Maintenance Management System
• Participating in Emergency response activities 

Requirements 

• Due to the nature of the work pattern candidates must live a maximum of 20 minutes driving time from Foynes.
• Physical ability to undertake tasks such as the running of ships lines.
• Availability to work out of hours on a Scheduled Roster basis.
• Current valid (Minimum Category B) EU Driving Licence and the ability to work as part of a small diverse team are essential.
• Apprenticeship in a relevant trade; experience in the operation/maintenance of heavy plant; experience of operating marine craft or with marine activities are all desirable but are not essential.

Benefits 

• Competitive Salary
• Pension Fund / Life Assurance
• Company Mobile Phone
• Health Screening
• Discretionary Sick Pay Scheme
• On Site Parking 

The successful candidate will be required to be flexible in the range of duties to be performed. 

Applications should include a full CV and must be sent by email to amoran [at] sfpc.ie to be received by Friday 24th of November 2023

Canvassing will disqualify. 

For further information on Shannon Foynes Port Company see our website www.sfpc.ie

Shannon Foynes Port Company is an Equal Opportunities Employee.